The Ellervane Guide

Find the Right Pair. Wear Them Well.

Choosing footwear online should feel simple. The Ellervane Guide is here to help you understand sizing, fit, care, and how to get the most from your shoes.

Whether you're shopping for everyday footwear, boots, or a new seasonal style, these simple tips can help you make a more confident choice.

1. Choosing Your Size

Footwear sizing can vary slightly between styles and constructions, so we recommend checking the size information on each product page before ordering.

For the best fit:

• Measure both feet, as one may be slightly larger than the other.
• Use the measurement of your larger foot.
• Compare your measurement with the product's size chart where one is provided.
• If you're between two sizes, choosing the larger size may provide a more comfortable fit.
• Check any fit notes shown on the product page.

How to Measure Your Foot

1. Place a sheet of paper on a hard floor.
2. Stand naturally with your heel against a wall.
3. Mark the end of your longest toe.
4. Measure the distance from the wall to the mark.
5. Repeat for your other foot.

For the most accurate result, measure your feet later in the day when they may naturally be slightly larger.

2. Understanding the Right Fit

A properly fitting shoe should feel secure without excessive pressure.

When trying on your new footwear, check that:

• Your toes have enough room to move comfortably.
• Your heel feels secure.
• There is no uncomfortable pressure across the widest part of your foot.
• You can walk naturally without excessive movement inside the shoe.

Some materials may soften slightly with regular wear, but footwear should never feel painfully tight when first tried on.

We recommend trying your shoes indoors on a clean surface until you're confident about the fit.

3. Breaking In New Shoes

Some footwear may require a short adjustment period.

To make this more comfortable:

• Wear new shoes for short periods at first.
• Gradually increase the amount of time you wear them.
• Wear appropriate socks where applicable.
• Avoid wearing a brand-new pair for an entire day until you're comfortable with the fit.

4. Caring for Your Footwear

Proper care can help maintain the appearance and condition of your shoes.

General Care

After wearing your shoes:

• Remove surface dirt with a soft, dry cloth or brush.
• Allow damp footwear to dry naturally.
• Avoid placing shoes directly next to heaters or other strong heat sources.
• Store them in a cool, dry place.
• Avoid prolonged exposure to moisture whenever possible.

Always follow any material-specific instructions provided with the product.

5. Leather Footwear

For leather styles:

• Gently remove dirt before applying any care product.
• Use a suitable leather conditioner or polish when necessary.
• Test any product on a small, discreet area first.
• Allow leather to dry naturally if it becomes wet.

Regular care can help preserve the appearance and flexibility of leather.

6. Suede & Nubuck

Suede and nubuck require gentler care.

We recommend:

• Using a dedicated suede brush.
• Brushing lightly in one direction.
• Avoiding excessive water.
• Using only products specifically intended for suede or nubuck.

Do not use standard leather polish on suede.

7. Keeping Your Shoes in Shape

When you're not wearing your shoes:

• Store them upright where possible.
• Avoid placing heavy objects on top of them.
• Use shoe trees or clean paper to help maintain their shape.
• Allow footwear to air between wears.

Rotating between different pairs can also help give your shoes time to dry naturally between uses.

8. Weather & Everyday Wear

Different footwear is suited to different conditions.

Unless a product is specifically described as waterproof, we recommend avoiding prolonged exposure to heavy rain, standing water, snow, or other harsh conditions.

Water-resistant and waterproof are not the same, so always check the individual product description.

9. Still Unsure About Your Size?

We're happy to help.

Contact our customer care team before placing your order and include:

• The product you're interested in
• Your usual shoe size
• Your foot length
• Your preferred fit

Email: support@ellervane.shop

We'll do our best to help you choose the most suitable option.

Step Into Ellervane

We want every Ellervane purchase to feel considered, comfortable, and easy.

From choosing your size to caring for your footwear, we're here to help you get more from every pair.

Ellervane — Made for everyday steps.