Contact

Have a question about your order, sizing, shipping, returns, or one of our products? Our customer care team is here to help.

We aim to respond to all enquiries within 1 business day.

Email: support@ellervane.shop
Phone: +1 (781) 558-0646

Mailing Address:
Ellervane
88 Whitman St
Malden, MA 02148
United States

For order-related enquiries, please include your order number so we can assist you as quickly as possible.

You can also use the contact form below, and a member of our team will get back to you as soon as possible.

Customer service hours: Monday to Friday, 9:00 am to 5:00 pm (Eastern Time).

If you have a question, please read our FAQ page first. Many common questions about orders, shipping and returns are answered there.